Terms & Conditions

Last updated: June 2025

1. Definitions

• Business Center Altena: The company located at De Hoogjens 1, 4254 XV Sleeuwijk, The Netherlands, registered with the Chamber of Commerce under number 96122277
• Client: The natural person or legal entity entering into an agreement with Business Center Altena or using the website and services
• Services: All services offered by Business Center Altena, including rental of office and commercial spaces, flex workspaces, facility services, and additional services
• Agreement: Any arrangement or contract between Business Center Altena and the client
• Website: The website businesscenteraltena.nl and the associated tenant portal

2. Applicability

These terms and conditions apply to all offers, quotations, agreements, and services of Business Center Altena. By using our website or services, you agree to these terms.

Deviations from these terms are only valid when expressly agreed upon in writing. Any purchase or other conditions of the client do not apply unless agreed otherwise in writing.

3. Offers and agreements

All offers and quotations by Business Center Altena are non-binding unless explicitly stated otherwise. An agreement is established when:

• A lease agreement or order confirmation signed by both parties has been received, or
• Business Center Altena has sent a written or electronic confirmation, or
• Business Center Altena has commenced execution of the service

Obvious errors or mistakes in offers, quotations, or on the website are not binding on Business Center Altena.

4. Services

Business Center Altena endeavours to deliver the agreed services to the best of its knowledge and ability. Our services include:

• Rental of office spaces, commercial spaces, and flex workspaces
• Facility services such as reception, meeting rooms, and shared amenities
• Energy supply and internet connectivity
• Administrative support and coaching

Specific terms regarding rental, such as lease term, notice period, and house rules, are documented in the individual lease agreement.

5. Prices and payment

All stated prices are exclusive of VAT unless otherwise indicated. Business Center Altena reserves the right to adjust rates annually. Price changes will be communicated in writing at least two months in advance.

Payment must be made within the term specified on the invoice. In the event of late payment, the client is in default by operation of law, and Business Center Altena is entitled to:

• Charge statutory commercial interest
• Charge extrajudicial collection costs
• Suspend services until full payment has been received

6. Liability

Business Center Altena is only liable for direct damage resulting from an attributable failure in the performance of the agreement. Liability is limited to the amount covered by the liability insurance in the relevant case, or, failing that, to the invoice amount of the relevant assignment.

Business Center Altena is not liable for:

• Indirect damage, including consequential damage, lost profits, or missed savings
• Damage caused by force majeure, including power outages, internet failures, or natural disasters
• Damage to or loss of the client’s property in the building, unless caused by intent or gross negligence on the part of Business Center Altena

7. Intellectual property

All intellectual property rights relating to the website, the tenant portal, and materials provided by Business Center Altena belong to Business Center Altena or its licensors. Copying, distributing, or otherwise using these materials without prior written consent is not permitted.

8. Privacy

Business Center Altena processes personal data in accordance with the General Data Protection Regulation (GDPR). Our full privacy policy is available on the privacy policy page.

9. Complaints

We strive for high-quality service. If you are dissatisfied, please contact us as soon as possible. We treat complaints confidentially and aim to respond substantively within 14 working days.

Complaints can be submitted via:

• Email: [email protected]
• Phone: +31 85 016 0118
• Post: Business Center Altena, De Hoogjens 1, 4254 XV Sleeuwijk, The Netherlands

10. Applicable law

All agreements between Business Center Altena and the client are governed by Dutch law. Disputes arising from or relating to the agreement shall be exclusively submitted to the competent court in the district where Business Center Altena is established, unless mandatory law dictates otherwise.

11. Contact

If you have questions about these terms and conditions, please contact us:

• Business Center Altena
• De Hoogjens 1, 4254 XV Sleeuwijk, The Netherlands
• Email: [email protected]
• Phone: +31 85 016 0118
• Chamber of Commerce (KvK): 96122277