Privacy Policy

Last updated: June 2025

1. Who are we?

Business Center Altena is responsible for the processing of personal data as described in this privacy policy.

• Company: Business Center Altena
• Address: De Hoogjens 1, 4254 XV Sleeuwijk, The Netherlands
• Chamber of Commerce (KvK): 96122277
• Email: [email protected]
• Phone: +31 85 016 0118

We value your privacy and handle your personal data with care. This privacy policy explains which data we collect, why we do so, and what your rights are.

2. What personal data do we collect?

Data you provide directly

• First and last name
• Email address
• Phone number
• Company name
• Content of your message via our contact or service inquiry forms

Data collected automatically

• IP address (anonymised)
• Browser type and operating system
• Pages visited and click behaviour
• Date and time of your visit
• Referring website

This data is collected through Google Analytics 4 (GA4), implemented via Google Tag Manager.

3. Why do we use your data?

• Communication: To respond to your enquiries, contact requests, and service applications
• Services: To provide you with a suitable offer for rental spaces and additional services
• Website improvement: To analyse website usage and improve the user experience
• Legal obligations: To comply with legal obligations, such as fiscal retention requirements

4. Legal basis for processing

We process your personal data under the GDPR based on:

• Consent: When you submit a contact form or accept cookies
• Legitimate interest: To analyse website visits and improve our services, with IP anonymisation enabled to minimise the impact on your privacy
• Performance of a contract: When processing is necessary for entering into or executing a lease agreement

5. How long do we retain your data?

• Contact form data: Up to 12 months after last contact, unless a customer relationship is established
• Customer data: For the duration of the agreement and afterwards in accordance with legal retention periods (up to 7 years for fiscal data)
• Analytics data: In accordance with Google Analytics default retention periods (14 months)

6. Sharing with third parties

We do not share your personal data with third parties unless necessary for our services or when legally required. We use the following external service providers:

• Google Analytics 4 & Google Tag Manager: For website analysis, with IP anonymisation enabled
• Hosting provider: For hosting our website and securely storing form submissions

We never sell your data to third parties.

7. Cookies

Our website uses cookies — small text files stored on your device when you visit our site.

• Functional cookies: Essential for the website to work properly (e.g., language preference, session data). These are always placed.
• Analytics cookies: Used via Google Analytics 4 to understand how visitors use our website. These are only placed after you give consent. Collected data is anonymised.

You can adjust your cookie preferences at any time via the cookie settings on our website or through your browser settings.

8. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request which personal data we process about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restriction: Request temporary restriction of processing
• Right to data portability: Request your data in a structured, commonly used format
• Right to object: Object to the processing of your personal data

We will handle your request within 30 days. Contact us at [email protected].

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). More information at autoriteitpersoonsgegevens.nl.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, alteration, or disclosure. Our website uses a secure SSL/TLS connection.

10. Changes to this policy

We may update this privacy policy from time to time, for instance when our services or applicable legislation change. The most recent version is always available on our website.

11. Contact

If you have questions about this privacy policy or the processing of your personal data, please contact us:

• Business Center Altena
• De Hoogjens 1, 4254 XV Sleeuwijk, The Netherlands
• Email: [email protected]
• Phone: +31 85 016 0118